Website Ownership
www.theassistantroom.com is a site operated by The Assistant Room Ltd.
We are registered in the United Kingdom under company number 10520340.
Our registered office address is: 4 Chester Court, Chester Court Lane, SS14 3WR, United Kingdom.
We are VAT registered in the UK under VAT number: GB380088101.
We do not have a fixed office address.
Throughout the site, the terms “we”, “us” and “our” refer to The Assistant Room Ltd. We offer this website, including information, event ticketing services, memberships, and blog content, conditioned upon your acceptance of these Terms & Conditions.
By accessing our website, purchasing event tickets or memberships, or using any of our services, you agree to be bound by these Terms. If you do not accept them, you must not use this site or our services.
Tickets may be purchased for both in-person and online events.
All ticket sales are final and non-refundable, except where The Assistant Room cancels an event.
Tickets may not be resold or transferred without our express written permission.
It is your responsibility to ensure you have the required technology and internet access for online events. No refunds will be issued for technical issues outside our control.
We reserve the right to update or amend these Terms at any time. Continued use of the site following any changes will be taken as acceptance of the revised Terms.
Memberships are offered on a subscription basis.
All membership fees are non-refundable.
Membership accounts are for individual use only and must not be shared, sold, or transferred.
We reserve the right to suspend or terminate memberships where accounts are misused or Terms are breached.
The Assistant Room produces and publishes original content written by our editorial team and a global network of contributors.
All content is published under our editorial control. Opinions expressed by contributors are their own and not necessarily those of The Assistant Room.
You must not copy, reproduce, or distribute our content without prior written permission.
Payment is required in full at checkout unless otherwise stated.
We may refuse to process or fulfil any order if payment is not received.
VAT
The Assistant Room Ltd is VAT registered in the United Kingdom under VAT number GB380088101.
All prices displayed on our website are inclusive of VAT (where applicable), unless otherwise stated.
A VAT invoice will be provided upon request.
International Purchases
Customers purchasing from outside the United Kingdom are responsible for ensuring compliance with any local taxes, duties, or import regulations.
Where VAT is not applicable, this will be reflected at checkout.
Additional bank or currency conversion charges applied by your payment provider are your responsibility.
Price Changes
Prices are subject to change without notice.
You agree to provide current, complete, and accurate information when creating accounts or making purchases. Failure to do so may result in cancellation of orders or suspension of your membership.
Tickets: Non-refundable once purchased (except where an event is cancelled by us).
Memberships: Non-refundable once payment is made.
Other products/services: Non-refundable unless explicitly stated at the time of purchase.
This policy overrides general cancellation rights under the Consumer Contracts Regulations 2014 where exemptions apply to event tickets, digital services, and memberships.
When engaging with our site, blog, or community areas, you agree not to post unlawful, defamatory, abusive, or harmful content. We may remove such content and suspend accounts at our discretion.
All website content, branding, blog articles, and event materials are the property of The Assistant Room Ltd or licensed contributors. You may not use or reproduce any part of our intellectual property without prior written permission.
We are not responsible for:
Event cancellations due to circumstances beyond our control.
Technical issues preventing you from accessing online events.
Reliance on information provided on our blog or website.
Our liability is limited to the amount you paid for the service in question.
Notices to us should be sent via the contact details provided on www.theassistantroom.com. Notices from us will be sent to the email or postal address you provided when making a purchase.
By signing up to our newsletter, creating an account, or making a purchase, you agree that we may collect and process your personal details (such as your name, email address, and billing information) in order to provide our services and keep you informed.
We may use your details to send you information about products, events, and services operated by The Assistant Room.
We may also share your details with other brands owned and operated by our parent company or sister brands to The Assistant Room, for the purposes of marketing and customer communication.
You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
For further details on how we process personal data, please see our Privacy Policy.
These Terms are governed by English law. Disputes will be subject to the jurisdiction of the courts of England and Wales (with rights for residents of Scotland and Northern Ireland to bring proceedings in their local courts).
