The masterclass that’s transforming careers worldwide.

In this transformative masterclass, hosted by Jessica Gardiner (Founder of The Assistant Room), Personal and Executive Assistants will explore how cultivating a growth mindset can dramatically enhance their effectiveness, adaptability, and career progression. With real-world insights from top-tier assistants and practical tools, this session is tailored to empower support professionals to shift from reactive task-doers to proactive, strategic business partners.

What You’ll Learn

• The core difference between a fixed mindset and a growth mindset, and how these beliefs influence performance and confidence.

• How to reframe workplace challenges as opportunities for growth and visibility.

• Strategies for embracing failure and feedback as tools for continuous improvement.

• The power of the word “yet” and how it can transform your self-talk and approach to learning.

• Real-life examples of growth mindset in action—how high-performing EAs handle high-pressure scenarios, learn new technologies, and make strategic decisions.

️ Practical Tools Covered

• Weekly reflection methods to track growth over time.

• Creating feedback loops with your executives and peers.

• Shifting negative self-talk into empowering, learning-oriented language.

• Techniques for advocating for learning & development opportunities without self-censoring.

Key Takeaways

• Confidence Boost: Learn to view your role as a commercial asset, not just support.

• Problem-Solving Agility: Gain frameworks to tackle last-minute changes, tech learning curves, and high-stakes events with calm and clarity.

• Proactive Growth: Walk away with actionable steps to implement a growth mindset daily and position yourself as a strategic enabler within your team.

• Stronger Executive Relationships: Build trust and demonstrate leadership through resilience, adaptability, and solution-focused thinking.