Frequently Asked Questions

The Assistant Room

Frequently asked questions about The Assistant Room Membership. If the answer to your question can’t be found in our FAQs, please contact us here and we’ll aim to respond within three working days or sooner.

What is The Assistant Room membership?

The Assistant Room is a unique personal development platform dedicated to improving the lives and developing the careers of Business Support Professionals. We help everyone from entry level administrators to established career Personal and Executive Assistants to develop their skills, overcome problems, build their global networks and achieve greatness in their role.

How does it work?

You can become a member at any time choosing between three membership options – Glow Getter, Rising Star and A-Lister. Members get access to exclusive content, career masterclasses, live workshops, networking and support, including access to an industry group that offers peer to peer support. The support available can be tailored to what you need as we operate an open door policy where you can request bespoke resources to fit your personal needs across workshops, masterclasses and more.

What will it enable you to do?

Becoming an Assistant Room member will enable you to develop in your role and plan your career, develop your skills including but not limited to communication, confidence, public speaking, strategic planning and forward thinking & negotiation and help you prepare for key meetings such as your performance review and objective setting meetings.

What support is available exclusively to members?

Depending on your level of membership you will have access to on demand expert career masterclasses, live and interactive workshops to develop your skill set, exclusive panel discussions with industry pro’s, access to a digital library of documents to help you be more organised/structured, community building through social events and members-only forum, mental health, wellness and life skills events.

How long does my membership last?

That’s a pretty easy one! Your membership lasts as long as you want it to and you can cancel at any time with no hard feelings or financial penalty for doing so.

Do you offer group memberships?

Yes! We offer a variety if group/corporate memberships. Get in touch with our CEO Jess on jess@theassistantroom.com to schedule a meeting to discuss your needs in more detail.

Is the membership open for people outside of the UK?

Yes! We have members in over 27 countries who benefit from all areas of the membership – we are hot on diversity, equality and inclusion at The Assistant Room which means that wherever you are, you will feel the benefits of being a member!

How much does it cost to be a member and how often am I charged?

There are three tiers available to you as a member starting at £12.99 progressing to £24.99 and then £89.99. Your first membership cost will be deducted from your account when you sign up and then will follow on a rolling monthly debit from your account. Remember, you can cancel at any time.

Can I get a refund?

We do not issue refunds however we do offer flexible memberships allowing you to cancel your membership at any time with no financial penalty.